Machinery Servicing · Waikato and bay of plenty
Expert Machinery Servicing Across the Waikato and bay of plenty
Giltrap AgriZone's qualified technicians service all major brands - on-farm or in our world-class workshops across Cambridge, Ōtorohanga, Rotorua and Taupō. 24/7 support when you need it most.
What this page is about
When farm machinery breaks down or needs a scheduled service, downtime costs money. Giltrap AgriZone is one of New Zealand's largest agricultural dealerships, with a service team built specifically to keep Waikato, Bay of Plenty, and Central North Island farmers operating at full capacity.
Whether you need a routine tractor service, urgent breakdown support, or a full machinery inspection before peak season, our team is ready to help - at your farm or at one of our service branches.
We currently offer 0%* interest finance on Case IH and New Holland machinery repairs over $10,000. *Terms & conditions apply. See your local Giltrap AgriZone branch for details.
What sets our service team apart
Qualified technicians
Our team receive factory support including training at the CNH training centre, factory diagnostic tools, factory technical assistance and factory updates to help keep your machine in top condition. Our team has skills across a wide range of brands and machinery types.
24/7 availability
Breakdowns don't wait for business hours. Our on-call service means you can get support when it matters most — including during harvest and peak season.
On-farm or in-workshop
Our field service team can come to you. If the job requires workshop equipment, we have world-class facilities at three of our locations.
Fast parts availability
Backed by a comprehensive parts operation, we can source and supply what's needed to get your machinery back to work faster.
What farm machinery servicing includes
Scheduled maintenance
Routine servicing to manufacturer specifications — oil changes, filter replacements, belts, adjustments, and full inspections.
Breakdown & repairs
Timely diagnosis and repair of faults across tractors, implements, and specialist machinery — on-farm or in workshop.
Pre-season checks
Get your fleet ready before the busy season. Catch problems early before they cost you time in the field.
Diagnostics
Modern diagnostic tools including access to the Case IH ASSIST system for fault detection, error code reading, and performance analysis.
Warranty servicing
Authorised servicing for Case IH, New Holland and other supported brands — keeping your warranty intact and your equipment performing.
All brands welcome
We service more than just the brands we sell. Bring us your tractor or machinery regardless of make — our team has broad multi-brand experience.
Brands we service
Our service technicians are experienced across a wide range of machinery brands commonly used on Waikato and Bay Of Plenty farms. Not sure if we service your brand? Call our team and we'll let you know.
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How to book a service
STEP ONE
Get in touch
Call us, fill in the form, or visit your nearest branch. Tell us your machine, brand, and what's needed.
STEP TWO
We assess
We'll confirm what's required — whether that's a routine service, on-farm visit, or workshop job.
STEP THREE
Work is completed
Our qualified technicians complete the work to manufacturer specifications, with parts sourced from our own stock where possible.
STEP FOUR
Back to work
Your machine is returned ready to go. We'll flag anything to watch for and advise on next service timing.
Our service locations
With three branches and a mobile on-location team, we cover the Waikato, Bay of Plenty, and Central North Island.
Cambridge
Workshop · Waikato
Ōtorohanga
Workshop · Waikato
Rotorua
Workshop · Bay of Plenty
Taupo
Mobile Service Only · Central NI
Common questions about farm machinery servicing
Do you service all brands of farm machinery?
Yes. While we're a Case IH and New Holland dealer, our technicians service a wide range of machinery brands. If you're unsure, give us a call and we can confirm.
Can you come out to me?
Yes. Our mobile service team can travel to your property across our coverage area. For larger or more complex jobs, we may recommend bringing the machinery in to one of our workshops.
Do you offer 24/7 support?
Yes. We have 24/7 availability for breakdown support. When machinery goes down during harvest or peak season, we understand time is critical.
How often should I service my tractor?
Servicing intervals depend on hours of use and the manufacturer's recommendations — typically every 250–500 hours for routine maintenance. Our team can advise based on your specific machine.
Will servicing with you affect my warranty?
For machines under warranty, we carry out authorised servicing to manufacturer specifications. For Case IH and New Holland machines in particular, we are the authorised dealer in this region.
Where are your workshops?
We have workshops in Cambridge, Ōtorohanga and Rotorua — covering the Waikato, Bay of Plenty, and Central North Island. Our Taupo location offers a mobile service.
Need a service booked?
Tell us about your machinery and we'll get you sorted — on-farm or in workshop. Four locations.
Mobile on-farm team. 24/7 support. All major brands. Giltrap AgriZone — servicing Waikato and Bay Of Plenty farms for over 50 years.