Case IH Servicing · Waikato and bay of plenty
Authorised Case IH Servicing in the Waikato & Bay of plenty
Giltrap AgriZone is the Waikato and Bay of Plenty's authorised Case IH dealer. Our factory-trained technicians service and repair Case IH tractors and machinery — in our workshops or on your farm — with genuine parts and full diagnostic access.
Your authorised Case IH dealer in the Waikato and Bay of Plenty
Giltrap AgriZone is one of New Zealand's leading Case IH dealers, with authorised servicing across the Waikato, Bay of Plenty, and Central North Island. That means your Case IH machinery is serviced to manufacturer standards by technicians trained directly by Case IH - protecting your warranty and keeping your equipment performing as designed.
We have access to the Case IH ASSIST diagnostic system, giving our technicians real-time fault data and performance insight that non-authorised workshops simply can't access. We currently offer 0%* interest finance on Case IH machinery repairs over $10,000. *Terms & conditions apply. See your local Giltrap AgriZone branch for details.
What our Case IH servicing covers
Scheduled maintenance
Routine servicing to Case IH specifications — oil and filter changes, belt and drive checks, fluid levels, calibration, and full pre/post-season inspections.
Breakdown & repairs
Fast diagnosis and repair of Case IH machinery faults — on-farm with our mobile team or at one of our four fully-equipped workshops.
Warranty servicing
As an authorised Case IH dealer, we carry out warranty work to manufacturer standards. Servicing with us keeps your warranty valid.
ASSIST diagnostics
Our technicians have access to the Case IH ASSIST diagnostic system — the same system used by Case IH globally for fault detection, error reading, and software updates.
Genuine Case IH parts
We stock a wide range of genuine Case IH parts and can source what we don't have quickly — keeping downtime to a minimum.
Pre-season checks
Get your Case IH fleet ready before peak season. Our pre-season inspection picks up potential issues before they cost you time in the paddock.
Case IH machinery we service
Our team works across the full Case IH range, including:
Scheduled maintenance
Routine servicing to manufacturer specifications — oil changes, filter replacements, belts, adjustments, and full inspections.
Loader wagons & balers
Harvest and forage machinery across the Case IH range.
Specialty machinery
Implements, attachments, and specialist Case IH equipment used on Waikato farms.
Why Waikato farmers choose Giltrap
AgriZone for Case IH servicing
Factory-trained technicians
Our service team includes technicians who have trained at the Case IH Training Centre — giving you a level of expertise that general workshops can't match.
On-farm service available
Our mobile service team can come to you across the Waikato and surrounding regions — minimising the time your machinery is out of action.
24/7 breakdown support
Breakdowns don't follow business hours. Our 24/7 support means help is available when it matters most — including during harvest and calving.
50+ years in the region
We've been servicing Waikato farms for over five decades. Our team understands the land, the seasons, and the demands your machinery faces.
How to book a Case IH service
STEP ONE
Get in touch
Call us, fill in the form, or visit your nearest branch. Tell us your Case IH model and what's needed.
STEP TWO
We confirm the plan
We'll confirm whether we'll come to you or bring the machine in, and give you a clear picture of what's involved.
STEP THREE
Service completed
Our Case IH-trained technicians complete the work to manufacturer standards using genuine parts wherever required.
STEP FOUR
Back in the paddock
Your machinery is returned ready to work. We'll advise on next service intervals and anything to watch for.
Ready to book your Case IH service?
On-farm or in-workshop — our team is ready. 24/7 support available.
Case IH service locations
Authorised Case IH servicing from three branches, plus mobile on-location coverage across the region.
Cambridge
Workshop · Waikato
Ōtorohanga
Workshop · Waikato
Rotorua
Workshop · Bay of Plenty
Taupo
Mobile Service Only · Central NI
Case IH servicing — common questions
Is Giltrap AgriZone an authorised Case IH dealer?
Yes. We are an authorised Case IH dealer covering the Waikato, Bay of Plenty, and Central North Island. Our technicians are factory-trained and we have access to Case IH's ASSIST diagnostic system.
Will getting my Case IH serviced with you protect my warranty?
Yes. As an authorised Case IH dealer, we carry out servicing to manufacturer specifications. This keeps your warranty valid. If you're unsure about your specific warranty terms, our team can advise.
Do you use genuine Case IH parts?
Yes. We stock a wide range of genuine Case IH parts and can source additional parts quickly through our dealer network. Genuine parts are recommended for warranty work and help maintain long-term machine performance.
Can you service my Case IH on-farm?
Yes. Our mobile service team can come to you across the Waikato and surrounding regions. For larger jobs requiring workshop equipment, we may recommend bringing the machine in to one of our branches.
What Case IH models do you service?
We service the full Case IH tractor range including Farmall, Maxxum, Puma, Magnum, and Steiger series, as well as Case IH harvest and forage machinery. If you're unsure about your model, give us a call.
How quickly can you respond to a Case IH breakdown?
We offer 24/7 breakdown support. Response times depend on your location and current demand, but we prioritise breakdown calls — especially during peak seasons like harvest and calving.
Waikato & Bay Of Plenty’s authorised
Case IH service team
Factory-trained technicians. Genuine parts. 24/7 support. Four locations.